Join Our Team!
We're hiring!
McClain Insurance is a nationally recognized and award-winning personal lines insurance agency in Everett, Washington, serving five generations of clients.
We are currently seeking two new team members:
Read on to learn more about the openings, our team and our community.
Sales Agent:
As a Inside Sales Agent with McClain Insurance, you play a key role in growing our agency and helping clients protect what matters most.
- With your solid understanding of insurance products, underwriting requirements, and rating systems, you confidently quote, compare, and recommend the best coverage options across multiple carriers.
- You turn leads into lifelong clients by following up consistently, cultivating referral relationships, and leveraging our technology to make the sales process smooth and efficient.
- At McClain Insurance, we combine expertise with heart—treating every client like family and every interaction as an opportunity to earn trust.
Requirements:
- 2+ years of experience in consultative sales or client-focused roles, demonstrating strong communication, responsiveness, and a dedication to delivering tailored solutions and outstanding service.
- Experience in insurance or financial services is helpful, but not required
Learn more and apply
The online application includes the complete job posting, with detailed responsibilities, requirements and compensation.
Service Agent:
As a Personal Lines Service Agent with McClain Insurance, you build lasting relationships with clients by providing proactive, personalized guidance and support.
- You stay up to date on insurance products and company programs so you can confidently review policies, offer tailored recommendations, and help clients make the best choices for their needs.
- Whether answering questions, processing changes, or assisting with claims, you ensure every interaction feels easy and professional. You take pride in helping clients feel valued.
- Through consistent communication and genuine care, you strengthen trust and help clients feel confident that their insurance needs are always in good hands.
Requirements:
- 2+ years of relevant professional experience in roles that require attention to detail, strong communication skills and excellent customer service
- Prior insurance experience is preferred, but not required.
Learn more and apply
The online application includes the complete job posting, with detailed responsibilities, requirements and compensation.
The ideal McClain Insurance team member is:
- Tech-savvy: Comfortable working with multiple software programs and communicating with clients via text, email and phone
- An excellent communicator and listener: Friendly, empathetic and able to translate complex insurance details into information the client can understand and use
- Trustworthy, ethical, and discreet: We are privileged to be a part of our clients’ lives and we take that responsibility seriously.
- Detail oriented: Insurance contracts are complex and require careful interpretation.
- Comfortable working within a team environment: We work together and support each other in order to provide the best service possible to our clients.
- Eager to grow and learn: We offer continuing education options and consistently introduce training opportunities for our team.
- Able to thrive in a fast-paced, constantly changing environment: This role requires flexibility, a positive attitude, and the ability to pivot quickly to meet changing needs.
- Motivated to contribute: Our agency is on a trajectory of continued growth. We’re looking for someone who is eager to be a part of that future.
- Community focused: We believe our agency is only as strong as our community. We're honored to “pay forward” the support our clients give us to nonprofits serving our community.
About Us
Compensation & Benefits
Our generous compensation package includes:
- A competitive professional salary commensurate with experience and opportunity to earn significant incentives on a monthly basis (see individual postings for specifics)
- Health, dental, vision, life insurance and long-term and short-term disability
- Retirement plan with employer match
- Paid vacation and sick leave that begins accruing immediately
- Access to an employee assistance plan and flexible spending account (FSA)
- Continuing education expenses and support of your pursuit of professional designations
- Hybrid work schedule after initial training and licensing period
- 16 hours of paid volunteer time annually
- Branded clothing allowance
Team Culture & Office Environment
We are a tight-knit team that thrives on supporting each other and our community. We are passionate about insurance and are committed to serving as our clients' advocates every step of the way, from taking a proactive approach to improving their protection to walking them through the claims process.
The fast-paced nature of our work requires us to shift gears frequently. We utilize the insurance industry's latest technology to work as efficiently as possible:
- State-of-the-art laptops with dual monitors
- Standing desks
- Paperless processes, including e-signature of applications
- Ability to communicate with clients via text message, social media and our agency app
Despite the pace, we are committed to creating a fun, welcoming office culture. We celebrate birthdays and other special occasions, enjoy team breakfasts, and attend McClain Insurance-sponsored community events together.
Visit Safeco's Community Giving website to see more videos featuring the McClain Insurance team
We strongly believe in giving back to the community that supports us. In fact, Liberty Mutual/Safeco Insurance has featured our agency's community involvement program in their Community Giving guide for independent agents.
Our recent and upcoming events include:
- Everett Animal Shelter puppy and kitten livestreams
- Stuff the Bus for Kids School Supply Drive
- The Gulch Countdown trail race
- Everett Public Schools Foundation annual benefit event
- Cocoon House's An Evening in Silk benefit auction & Butterfly Celebration
- YMCA of Snohomish County’s Future Leaders Bash
- Girls on the Run Snohomish County Celebration 5K & Sneaker Soiree
- Bayside Neighborhood Bark in the Park
To learn more about daily happenings in our office, visit our Facebook page.
About McClain Insurance
Claudia McClain founded McClain Insurance Services in 1977. Since then, our mission has been simple and clear: to help clients re-establish their lives as quickly and as completely as possible after a loss. It is our goal to build a custom insurance protection plan that fits each client's needs. Nick and Meghan Pembroke took over leadership in 2023 and are proud to carry on the agency's tradition of excellent client service and community support.
As independent insurance agents, we partner with the Pacific Northwest's best insurance companies, including PEMCO, Safeco, Travelers, and Progressive. This allows us to offer choices to every client.
Hours & Location
We love calling Western Washington home! Our office is located in the Silver Lake neighborhood of Everett, with easy freeway access to I-5 and I-405. We are walking distance to Costco and a short drive from many restaurants and stores, including Emory's on Silver Lake, Starbucks, Target, and Safeway.
Our office hours are Monday through Friday, 8:30 a.m. to 5 p.m. We currently work in a hybrid environment: All of our agents are in the office two days a week and work from home three days a week. New employees should expect to work from the office more frequently during their initial employment period.
To Apply
We welcome your application! Please click the links below to apply.
You will be redirected to our hiring page on the Leavitt Group website. McClain Insurance is an affiliate of Leavitt Group.