Join Our Team!

Outside photo for web

Celebrating the agency's 48th anniversary in May 2025

McClain Insurance is a nationally recognized and award-winning personal lines insurance agency in Everett, Washington, serving five generations of clients.

We are not currently hiring. Future job opportunities will be posted on this page.

Read on to learn more about our agency, our team and our community.

The ideal McClain Insurance team member is:

Agents Clay & Caitlin at a Cocoon House service project

  • Tech-savvy: Comfortable working with multiple software programs and communicating with clients via text, email and phone
  • An excellent communicator and listener: Friendly, empathetic and able to translate complex insurance details into information the client can understand and use
  • Trustworthy, ethical, and discreet: We are privileged to be a part of our clients’ lives and we take that responsibility seriously.
  • Detail oriented: Insurance contracts are complex and require careful interpretation.
  • Comfortable working within a team environment: We work together and support each other in order to provide the best service possible to our clients.
  • Eager to grow and learn: We offer continuing education options and consistently introduce training opportunities for our team.
  • Able to thrive in a fast-paced, constantly changing environment: This role requires flexibility, a positive attitude, and the ability to pivot quickly to meet changing needs.
  • Motivated to contribute: Our agency is on a trajectory of continued growth. We’re looking for someone who is eager to be a part of that future.
  • Community focused: We believe our agency is only as strong as our community. We're honored to “pay forward” the support our clients give us to nonprofits serving our community.

About Us

Compensation & Benefits

Our generous compensation package includes:

  • A competitive professional salary commensurate with experience and opportunity to earn significant incentives on a monthly basis (see individual postings for specifics)
  • Health, dental, vision, life insurance and long-term and short-term disability
  • Retirement plan with employer match
  • Paid vacation and sick leave that begins accruing immediately
  • Access to an employee assistance plan and flexible spending account (FSA)
  • Continuing education expenses and support of your pursuit of professional designations
  • Hybrid work schedule after initial training and licensing period
  • 16 hours of paid volunteer time annually
  • Branded clothing allowance

Team Culture & Office Environment

McClain Insurance & Everett Animal Shelter livestream
Nick, Caitlin, Clay and Aja with the 2025 livestream puppies.

We are a tight-knit team that thrives on supporting each other and our community. We are passionate about insurance and are committed to serving as our clients' advocates every step of the way, from taking a proactive approach to improving their protection to walking them through the claims process.

The fast-paced nature of our work requires us to shift gears frequently. We utilize the insurance industry's latest technology to work as efficiently as possible:

  • State-of-the-art laptops with dual monitors
  • Standing desks
  • Paperless processes, including e-signature of applications
  • Ability to communicate with clients via text message, social media and our agency app

Despite the pace, we are committed to creating a fun, welcoming office culture. We celebrate birthdays and other special occasions, enjoy team breakfasts, and attend McClain Insurance-sponsored community events together.

Visit Safeco's Community Giving website to see more videos featuring the McClain Insurance team

We strongly believe in giving back to the community that supports us. In fact, Liberty Mutual/Safeco Insurance has featured our agency's community involvement program in their Community Giving guide for independent agents.

Our recent and upcoming events include:

To learn more about daily happenings in our office, visit our Facebook page.

About McClain Insurance

mcclain insurance everett building
Our office building in Everett, Washington

Claudia McClain founded McClain Insurance Services in 1977. Since then, our mission has been simple and clear: to help clients re-establish their lives as quickly and as completely as possible after a loss. It is our goal to build a custom insurance protection plan that fits each client's needs. Nick and Meghan Pembroke took over leadership in 2023 and are proud to carry on the agency's tradition of excellent client service and community support.

As independent insurance agents, we partner with the Pacific Northwest's best insurance companies, including PEMCO, Safeco, Travelers, and Progressive. This allows us to offer choices to every client.

Hours & Location

We love calling Western Washington home! Our office is located in the Silver Lake neighborhood of Everett, with easy freeway access to I-5 and I-405. We are walking distance to Costco and a short drive from many restaurants and stores, including Emory's on Silver Lake, Starbucks, Target, and Safeway.

Our office hours are Monday through Friday, 8:30 a.m. to 5 p.m. We currently work in a hybrid environment: All of our agents are in the office two days a week and work from home three days a week. New employees should expect to work from the office more frequently during their initial employment period.

 

Start Quote Call/Text Claims Payments